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Question

A Request has been Terminated Message on Custom screen

  • August 16, 2024
  • 4 replies
  • 154 views

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Hello,
When the custom screen is loading, an error message appears stating, "A Request has been Terminated."

Upon checking the System Monitor screen, the following message is displayed:

"CustomMessage": "Denial Code 527 - The operation was cancelled because a client was disconnected. Contact your provider for further assistance. CorrelationID: 8DCBDC288FD6DAD; Timestamp: 2024-08-16T07:10:39.9382957Z".

Do we need to Configure any data size limits on this??

4 replies

Dmitrii Naumov
Acumatica Moderator
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  • Acumatica Moderator
  • August 16, 2024

Hello @Giri K 

it does look like the request is exceeding the licensing limits of some sorts. E.g. SQL query size, or nbr of SQL queries.


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • September 10, 2024

Hi @Giri K  were you able to find a solution? Thank you!


Kulvir Kaila
Jr Varsity I
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  • Jr Varsity I
  • December 19, 2024

We noticed this error recently in our client’s 2023 R1 instance.  Wondering what the end result was here.


Troy Vars
Semi-Pro I
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  • Semi-Pro I
  • June 4, 2025

Getting this on an API call intermittently also

 

Denial Code 527- The operation was cancelled because a client was disconnected. Contact your provider for further assistance. CorrelationID: 8DDA3859164701D; Timestamp: 2025-06-04T16:33:42.1734941Z

 

Object reference not set to an instance of an object.

Stack Trace:

   at PX.Data.PXFirstChanceExceptionLogger.ProfilerFirstChanceException(Object o, FirstChanceExceptionEventArgs args)
   at PX.Data.Redirector.IsApi(HttpContext httpContext)
   at PX.Data.Redirector.IsApi(HttpContext context)
   at PX.Data.Redirector.Redirect(HttpContext context, String url, Boolean bypassApiCheck)
   at PX.Web.PXApplication.Application_Error(Object sender, EventArgs e)
   at System.Web.HttpApplication.RaiseOnError()
   at System.Web.HttpApplication.RecordError(Exception error)
   at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error)
   at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb)
   at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context)
   at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
   at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
   at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus)
   at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus)
   at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
   at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)

 

The operation was canceled.

Stack Trace:

   at PX.Data.PXFirstChanceExceptionLogger.ProfilerFirstChanceException(Object o, FirstChanceExceptionEventArgs args)
   at System.Threading.CancellationToken.ThrowOperationCanceledException()
   at PX.Data.PXSelectAsyncResult.PXSelectResultAsyncEnumerator.<MoveNextAsync>d__6.MoveNext()
   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.Start[TStateMachine](TStateMachine& stateMachine)
   at PX.Data.PXSelectAsyncResult.PXSelectResultAsyncEnumerator.MoveNextAsync()
   at System.Runtime.CompilerServices.ConfiguredCancelableAsyncEnumerable`1.Enumerator.MoveNextAsync()
   at PX.Common.Extensions.AsyncEnumerableExtensions.<OnCurrentSynchronizationContext>d__0`1.MoveNext()
   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
   at PX.Common.Extensions.AsyncEnumerableExtensions.<OnCurrentSynchronizationContext>d__0`1.System.Collections.Generic.IAsyncEnumerator<T>.MoveNextAsync()
   at System.Linq.AsyncEnumerable.SelectEnumerableAsyncIterator`2.<MoveNextCore>d__7.MoveNext()
   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.Start[TStateMachine](TStateMachine& stateMachine)
   at System.Linq.AsyncEnumerable.SelectEnumerableAsyncIterator`2.MoveNextCore()
   at System.Linq.AsyncIteratorBase`1.<MoveNextAsync>d__8.MoveNext()
   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.Start[TStateMachine](TStateMachine& stateMachine)
   at System.Linq.AsyncIteratorBase`1.MoveNextAsync()
   at System.Runtime.CompilerServices.ConfiguredCancelableAsyncEnumerable`1.Enumerator.MoveNextAsync()
   at System.Linq.AsyncEnumerableEx.<<Using>g__Core|121_0>d`2.MoveNext()
   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
   at System.Linq.AsyncEnumerableEx.<<Using>g__Core|121_0>d`2.System.Collections.Generic.IAsyncEnumerator<TSource>.MoveNextAsync()
   at System.Runtime.CompilerServices.ConfiguredCancelableAsyncEnumerable`1.Enumerator.MoveNextAsync()
   at PX.Common.Extensions.AsyncEnumerableExtensions.<OnCurrentSynchronizationContext>d__0`1.MoveNext()
   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
   at PX.Common.Extensions.AsyncEnumerableExtensions.<OnCurrentSynchronizationContext>d__0`1.System.Collections.Generic.IAsyncEnumerator<T>.MoveNextAsync()
   at System.Linq.AsyncEnumerable.WhereSelectEnumerableAsyncIterator`2.<MoveNextCore>d__8.MoveNext()
   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.Start[TStateMachine](TStateMachine& stateMachine)
   at System.Linq.AsyncEnumerable.WhereSelectEnumerableAsyncIterator`2.MoveNextCore()
   at System.Linq.AsyncIteratorBase`1.<MoveNextAsync>d__8.MoveNext()
   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.Start[TStateMachine](TStateMachine& stateMachine)
   at System.Linq.AsyncIteratorBase`1.MoveNextAsync()
   at System.Runtime.CompilerServices.ConfiguredCancelableAsyncEnumerable`1.Enumerator.MoveNextAsync()
   at PX.Common.Extensions.AsyncEnumerableExtensions.<OnCurrentSynchronizationContext>d__0`1.MoveNext()
   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
   at PX.Common.Extensions.AsyncEnumerableExtensions.<OnCurrentSynchronizationContext>d__0`1.System.Collections.Generic.IAsyncEnumerator<T>.MoveNextAsync()
   at System.Runtime.CompilerServices.ConfiguredCancelableAsyncEnumerable`1.Enumerator.MoveNextAsync()
   at System.Linq.AsyncEnumerable.<<ToListAsync>g__Core|620_0>d`1.MoveNext()
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Runtime.CompilerServices.AsyncMethodBuilderCore.MoveNextRunner.Run()
   at System.Threading.Tasks.Sources.ManualResetValueTaskSourceCore`1.InvokeContinuation()
   at System.Threading.Tasks.Sources.ManualResetValueTaskSourceCore`1.SignalCompletion()
   at PX.Common.Extensions.AsyncEnumerableExtensions.<OnCurrentSynchronizationContext>d__0`1.MoveNext()
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Runtime.CompilerServices.AsyncMethodBuilderCore.MoveNextRunner.Run()
   at System.Web.Util.SynchronizationHelper.SafeWrapCallback(Action action)
   at System.Threading.Tasks.Task.Execute()
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.Tasks.Task.ExecuteWithThreadLocal(Task& currentTaskSlot)
   at System.Threading.Tasks.Task.ExecuteEntry(Boolean bPreventDoubleExecution)
   at System.Threading.ThreadPoolWorkQueue.Dispatch()