We offer installation, removal and storage services to our customers. When we sell a project, the stock item is on the sales order and “Shipped” once it has been installed. We are able to track that inventory up until this point.
Then the product gets removed and stored in our warehouse, but we do not have a way of tracking it since it is now customer - owned product and not our own inventory. Does anyone have any suggestions on how to go about this?
Question
Tracking Customer owned product in our warehouse
+11Hi
We have a scenario where we rent equipment to customers, which is quite similar to yours. After the items are delivered and shipped out of our warehouse, we create a Receipt to bring those items back into inventory with the same quantities but with the unit cost set to zero.
On this Receipt, we select a dedicated warehouse and location to track the rented items separately. We also enter the Lot/Serial numbers to link them with the customer’s rental contract.
Best Regards,
NNT
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