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Question

Self-Service portal can't check out

  • June 5, 2025
  • 3 replies
  • 49 views
L
Semi-Pro II
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Hi guys,

 

I just can’t figure out the issue. I follow the guide to set up the self-service portal. The user can’t checkout because of the buttons can’t click. I checked every steps and access rights. Anyone give me a hit? Thank you.

 

 

 

3 replies

hkabiri
Acumatica Moderator
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  • hkabiri
  • Acumatica Support Team
  • June 5, 2025

​@larryly Please Check Access Rights by Role while the corresponding role is selected and check the Access Right under Hidden>Checkout as you can see below. If the Access Rights is View Only  you may not have those options available as the screenshot you shared.

 

SAM KABIRI | L2 Support Engineer | hkabiri@acumatica.com | www.acumatica.com
Chris Hackett
L
Semi-Pro II
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  • larryly
  • Author
  • Semi-Pro II
  • June 5, 2025

​@hkabiri  I had checked it. It looks nothing wrong with access rights. 

 

 

Chris Hackett
Community Manager
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  • Chris Hackett
  • Acumatica Community Manager
  • August 14, 2025

Hi ​@larryly were you able to find a solution? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
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