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Looking for a way to integrate Acumatica CRM with our Sales Team Outlook Calendar to book sales appointments for them

  • February 7, 2025
  • 1 reply
  • 106 views

I’m trying very hard to sell our organization on using the Acumatica CRM we already paid for but they have disputed everything I suggest all because there is no Outlook or Calendar integration that can be used by our Inside Sales Team to schedule appointments for our Sales Managers in the system.  They need to be able to book an appointment for one of our Outside Sales Managers by looking at their availability and having it go straight to their work email and calendar.  Does anyone have any suggestions!  I do not want to have to purchase another CRM.

Best answer by Tara H

hi ​@Meganholmes35  sorry for the delayed response on your question.  I am the new(ish) Technical Product Manager for Acumatica CRM and I’d love to connect with you and discuss this.  Feel free to contact me privately with your email address and/or phone number so we could have a chat.  

 

I also suggest that, if you haven’t already, please check out and add comments to the existing CRM Product Idea for this: CRM Calendar View for Events, Activities and Reminders | Community  It is not currently on our roadmap but is a highly supported idea we are leaving open so that we can evaluate it as soon as we have bandwidth. 

 

Let’s chat and figure out a path forward so you can maximize your CRM investment!  

Best, 

Tara

1 reply

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  • Acumatica Moderator
  • Answer
  • June 17, 2025

hi ​@Meganholmes35  sorry for the delayed response on your question.  I am the new(ish) Technical Product Manager for Acumatica CRM and I’d love to connect with you and discuss this.  Feel free to contact me privately with your email address and/or phone number so we could have a chat.  

 

I also suggest that, if you haven’t already, please check out and add comments to the existing CRM Product Idea for this: CRM Calendar View for Events, Activities and Reminders | Community  It is not currently on our roadmap but is a highly supported idea we are leaving open so that we can evaluate it as soon as we have bandwidth. 

 

Let’s chat and figure out a path forward so you can maximize your CRM investment!  

Best, 

Tara