Solved

How to make Date reported on Case screen the same time as current ?


Userlevel 6
Badge +3

Dear ALL,

When I create new Case (CR.30.60.00 Screen), Date reported on Case screen is different from current actual time. How to make Date reported on Case screen the same time as current.

Regards,

NNT

 

 

icon

Best answer by Manikanta Dhulipudi 26 June 2023, 11:58

View original

4 replies

Userlevel 7
Badge +12

Hi @nhatnghetinh 

What is the time zone selected on User screen and Site preference screen

Userlevel 6
Badge +3

Hi @manikantad18

The time zone selected on User screen and Site preference screen is the same time as current. 

The “Date reported” on Case screen is wrong. I see the time difference is always 24 minutes. 

 

Regards,

NNT

Userlevel 3
Badge

@nhatnghetinh - This is rather odd behavior - considering that a 24 minute difference is not a standard increment for any timezone or date setting.  I assume you are not running any customizations.  This may be worth creating a support request.  

 

Cheers,

Jin 

Userlevel 1
Badge

Did you manage to solve this?

Reply


About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2024  Acumatica, Inc. All rights reserved