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When I select Print Quote and then SEND, the Sales Quote email template no longer appears for me. When I login as any of our other Users, it works properly.

 

@jsudak hi! has anything changed with the access rights to this screen?

 


@jsudak also, is it a pop up window that comes up that shows the email template? is there anything on your browser that is blocking pop ups?  Could you try in a different browser to see if that’s part of the issue?


Nothing has changed with regards to Access Rights. Not a pop-up block issue. As I mentioned, if I login as other Users, the email template form does appear. Changing browsers makes no difference. It seems that just for my login and this function, the email template pop-up no longer works. 


This has been resolved. I had a Default Email Account under My Profile. Once trhis was removed, everything worked again. 


Thank you for sharing your solution with the community @jsudak!


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