We are excited to announce that we are entering Managed Availability for our Modern Customer Portal initiative! We are looking for early adopters to explore the new features in a sandbox environment beginning with 2025 R2.
The steps to sign up are listed below and are also available in the Managed Availability program details.
If you would like an overview of the Modern Portal, please refer to the link below:
- 2025 R2 Release Notes – Modern Customer Portal starts on page 139
- The 2026 Acumatica Summit Customer Portal Presentation is attached to this post
Enrollment Information
To ensure a successful, high‑quality experience, participation in the Managed Availability program is limited. During enrollment, an Acumatica team member will review your use case and confirm whether it aligns with the program’s scope.
Customers:
- Please complete the eligibility survey by February 13th.
- Contact your Acumatica partner and provide:
- Details describing which areas of the Modern Portal you plan to use and provide feedback to Acumatica
Partners:
Please create an Acumatica Presales Support Case and include:
- Customer name and customer contact information
- A summary of what the customer wants to test in the Modern Customer Portal
Frequently Asked Questions
What features are available in Modern Portal?
With the 2025 R2 release, the following modules are included:
- Account History
- B2B Ordering
- Pay Invoices
- Case Management
- Corporate FAQ / Wiki Page
Which functionality is not yet supported in the Modern UI for 2025 R2?
The following features are not yet supported in this release:
- Customizable dashboards
- Pivot Tables
- ARM Reports
- Report Launcher and Viewer
- Business Scenarios
- Wiki Editor and Viewer
- UI customization for new screens
- Mobile application support
Can I use the Modern Customer Portal in production?
No. For 2025 R2, the Modern Customer Portal is not supported in production environments. Production availability is planned for 2026 R1.
Thanks!
Michael Bradner