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Subcontract Summary Grid

  • 17 May 2024
  • 5 replies
  • 54 views

My subcontracts grid, showing all records, shows incorrect Subcontract totals for many of the subcontracts.  When you click into the subcontract it shows the correct value.  

 

 

 

5 replies

Userlevel 7
Badge +2

@dutchiekidd  Please try to recalculate project balances.  If that does not fix this, please enter a support case so we can look at the data.

I am not able to figure out how to enter a support ticket.  It looks like there is supposed to be a support tab but i don’t seem to have access to it.  We have just started and our consultant did not show us how to contact support.

Userlevel 7
Badge +2

@dutchiekidd  Try again and see if you see open a new case.

No, i do not have a menu option for Support.  Is it because we don’t have a “from” email configured yet?

Userlevel 7
Badge +8

@dutchiekidd are you trying to do this through your acumatica instance or in the customer portal? 

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