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Question

Project Cost Budget Group by Task giving error 'GetItemExtension failed'.

  • April 21, 2025
  • 3 replies
  • 57 views

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Client has just noticed the PM301000- Cost Budget tab - when the Group by Task box is checked, a popup error message appears “GetItemExtension Failed”.  The client states this function has previously been working for them. 

They had an update 3/27 from 24.114.0020 to 24.116.0026, but that was almost a month ago, so I am not sure that is a cause, I do not see anything in known issues for 2024 R.1 for this screen/error message.

 

3 replies

iqraharrison
Captain II
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  • Captain II
  • April 22, 2025

@bethgrant20 does the client have any customizations that could affect that screen?


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  • Author
  • Jr Varsity II
  • April 22, 2025

Yes, they have a customization on the PM301000 screen.  I have attached the zip file for it.


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • July 2, 2025

Hi ​@bethgrant20 were you able to find a solution? Thank you!