When we bring in a AP bill through AP DOCUMENT RECOGNITION, it does not recognize an existing PO # and then when we manually try to do a PO match, the only option we have is to match the entire PO not lines and then all of the lines from PO are duplicated on the AP bill recognition screen. Then we have to manually delete and adjust the matching, which is inefficient. Our consultants tell us this is a limitation on the AP DOCUMENT RECOGNITION side . Any others experience the same issue and any potential resolutions, workaround?
The following is the advice from our consultants
“Why is OCR not populating the PO# in the recognize screen. We also tried to manually push it by selecting the PO# on the image – did not work.
- PO# cannot be recognized through OCR directly. First, you need to complete the PO Receipt process.(For Non-Stock Items, you need to enable the receipt option on Item Master)
- Then on AP Incoming Documents screen, you will need to specify the Inventory ID and click “Link to PO” to link the AP Bill to the existing PO.”
