One specific cost code shows actual quantity of 58. However all transactions (hours) posted to that code should be over 300. Any idea why this is reporting incorrectly?

@brandontfrank  Thanks for the question.  Is it just the quantity not reporting accurately?  Check the UOM on the transaction and the budget.  Do they match?  They probably do not so open Unit of Measure Screen [CS203100] and make a conversion for the UOM on the transaction to the UOM on the budget.  You can then recalculate balances and the quantity should update accordingly.  Hope this helps.

@brandontfrank i had this issue before and found that the UOM was either not entered or didn’t match.  in order for the system to accurate show the quantity, the UOM must match (or have the conversion as heidi stated).

@Heidi Dempsey @iqraharrison48  I checked that and the Project Transaction Detail for that code shows HR for all UOM. 

Hello, @brandontfrank ,

Did any of the Project’s transactions post to Cost Code 01-0500 and post to a different Account Group, or to a different GL account that is not connected to Account Group L?

Laura

@brandontfrank  If  the project transactions all have HR for UOM and the Budget shows HR for UOM, and you have recalculated Project Balances and the quantity is still incorrect, please enter a case and let me know the case number so I can check on it.

@brandontfrank have you tried to recalculate the project balance?

 

@iqraharrison48 thank you - this fixed the issue. I wasn’t aware of the recalculate option!