We are trying to return stocks from a Project related sales order , but the system won’t allow it because we don’t have an invoice associated to that sales order-shipment. Is there a way to return it in inventory without needing to do it manually ?
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How to return stock from a PR sales order
Best answer by smuddurthi81
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Create an invoice for the sales order (it can be $0 if needed).
Once the invoice exists, you can create a return (RMA). This will put the items back in inventory automatically.
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Create an invoice for the sales order (it can be $0 if needed).
Once the invoice exists, you can create a return (RMA). This will put the items back in inventory automatically.
This solution did not answer the question, because the PR-type sales order does not create an invoice that can be referenced in a return. Whether an inventory receipt or credit memo is used depends on how revenue is recognized on the project.
+1We typically use a return issue along with a custom reason codey
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