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Cancelled Change Order Shows Up in Approval Map

  • June 19, 2025
  • 5 replies
  • 112 views

When I cancel a Change Order, it still gets sent out for approval via an Approval Map (which I don’t want, just want the status to stay Cancelled).  In the Approval Map, it doesn’t appear that I can exclude the Cancelled status of a Change Order.  Also, I don’t want to do this, but I also cannot approve the cancelled CO as the Approve button does not pop up when it is cancelled.  How should this work?

We are running 24R1.

 

Best answer by JohnMichels

The Approval Workflow should be de-activated when the CO is cancelled.   What you have described should not take place...I just tested & confirmed this in 25R1.  Might be a bug.

5 replies

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  • Jr Varsity I
  • Answer
  • June 24, 2025

The Approval Workflow should be de-activated when the CO is cancelled.   What you have described should not take place...I just tested & confirmed this in 25R1.  Might be a bug.


  • Author
  • Freshman I
  • June 24, 2025

@joelhoffman - Is this something you could assist in resolving?  Not sure where to go from here to get a solution.


joelhoffman
Acumatica Moderator
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  • Acumatica Moderator
  • July 3, 2025

@danhunting , would you kindly enter a support case around the issue.  This way, we can get things rolling on replication and into the queue.  Thanks.


  • Author
  • Freshman I
  • July 3, 2025

Yessir.  Thank you!


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  • Acumatica Moderator
  • July 8, 2025

This issue is resolved in 24.204.0004, note AC-313122 in update 4 Release Notes.