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Can not release Purchase Receipt of Return Type

  • Oct 17, 2023 11:18 PM UTC
  • 5 replies
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Hello guys, our receiver accidentally receive 1 item 2 times and I try to return it in the system. However, it show me The Original Inventory Receipt must be release prior to return.

Can some support me with this issue.

Thanks 

 

Best answer by Laura03

Hello,

Please check Inventory module, Processes , Release IN Documents screen. Find the Inventory portion of PO Receipt and Release it.

Then return your items that were received in duplicate. Thank you.

Laura

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5 replies

Laura03
Captain II
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  • Captain II
  • Answer
  • Oct 18, 2023 12:27 AM UTC

Hello,

Please check Inventory module, Processes , Release IN Documents screen. Find the Inventory portion of PO Receipt and Release it.

Then return your items that were received in duplicate. Thank you.

Laura

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  • Author
  • Jr Varsity III
  • Oct 18, 2023 12:45 AM UTC

Thanks @Laura02 ,

Will try it first tmr morning and get back to you

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  • Author
  • Jr Varsity III
  • Oct 18, 2023 1:01 PM UTC

Thanks @Laura02, it worked.

Is it necessary to release IN document after finish PO receipt ?

 

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Laura03
Captain II
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  • Captain II
  • Oct 18, 2023 1:21 PM UTC

Hi @trungrigshop ,

There is an option in PO Setup to automatically release the related Inventory batch:

Laura

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Manikanta Dhulipudi
Captain II
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