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Hello guys, our receiver accidentally receive 1 item 2 times and I try to return it in the system. However, it show me The Original Inventory Receipt must be release prior to return.

Can some support me with this issue.

Thanks 

 

Hello,

Please check Inventory module, Processes , Release IN Documents screen. Find the Inventory portion of PO Receipt and Release it.

Then return your items that were received in duplicate. Thank you.

Laura

Thanks @Laura02 ,

Will try it first tmr morning and get back to you

Thanks @Laura02, it worked.

Is it necessary to release IN document after finish PO receipt ?

 

Hi @trungrigshop ,

There is an option in PO Setup to automatically release the related Inventory batch:

Laura

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