Hello guys, our receiver accidentally receive 1 item 2 times and I try to return it in the system. However, it show me The Original Inventory Receipt must be release prior to return.
Can some support me with this issue.
Thanks
Hello guys, our receiver accidentally receive 1 item 2 times and I try to return it in the system. However, it show me The Original Inventory Receipt must be release prior to return.
Can some support me with this issue.
Thanks
Best answer by Laura02
Hello,
Please check Inventory module, Processes , Release IN Documents screen. Find the Inventory portion of PO Receipt and Release it.
Then return your items that were received in duplicate. Thank you.
Laura
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