Hello guys, our receiver accidentally receive 1 item 2 times and I try to return it in the system. However, it show me The Original Inventory Receipt must be release prior to return.
Can some support me with this issue.
Thanks
Answer
Can not release Purchase Receipt of Return Type
Best answer by Laura03
Hello,
Please check Inventory module, Processes , Release IN Documents screen. Find the Inventory portion of PO Receipt and Release it.
Then return your items that were received in duplicate. Thank you.
Laura
+19Hello,
Please check Inventory module, Processes , Release IN Documents screen. Find the Inventory portion of PO Receipt and Release it.
Then return your items that were received in duplicate. Thank you.
Laura
~ Laura Barber, WM Synergy
+19Hi
There is an option in PO Setup to automatically release the related Inventory batch:
Laura
~ Laura Barber, WM Synergy
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