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Can not release Purchase Receipt of Return Type


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Hello guys, our receiver accidentally receive 1 item 2 times and I try to return it in the system. However, it show me The Original Inventory Receipt must be release prior to return.

Can some support me with this issue.

Thanks 

 

Best answer by Laura02

Hello,

Please check Inventory module, Processes , Release IN Documents screen. Find the Inventory portion of PO Receipt and Release it.

Then return your items that were received in duplicate. Thank you.

Laura

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4 replies

Laura02
Captain II
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  • Captain II
  • 3135 replies
  • Answer
  • October 18, 2023

Hello,

Please check Inventory module, Processes , Release IN Documents screen. Find the Inventory portion of PO Receipt and Release it.

Then return your items that were received in duplicate. Thank you.

Laura


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  • Author
  • Jr Varsity II
  • 43 replies
  • October 18, 2023

Thanks @Laura02 ,

Will try it first tmr morning and get back to you


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  • Author
  • Jr Varsity II
  • 43 replies
  • October 18, 2023

Thanks @Laura02, it worked.

Is it necessary to release IN document after finish PO receipt ?

 


Laura02
Captain II
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  • Captain II
  • 3135 replies
  • October 18, 2023

Hi @trungrigshop ,

There is an option in PO Setup to automatically release the related Inventory batch:

Laura


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