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Question

SSO user creation when attempting to log into tenant

  • December 1, 2025
  • 1 reply
  • 38 views
B
Freshman I

Hello, with Entra ID SSO, if a user attempts to log into a tenant they don't have access to, Acumatica will create a record in the Users table for that user with no roles assigned.  They will receive an error and are unable to log in, but the user creation is a compliance issue for some clients.  Is there a way to prevent this from happening?

For clients with SOC 2 Type 2 and other security certifications, how are you managing this?

Thank you,

    1 reply

    C
    Freshman I
    • cschils79
    • Freshman I
    • February 4, 2026

    Responding to this question as the client who is impacted by this is inquiring and asking for an update on this.  Hoping my reply will move this to the top of the thread.

     

    Colleen Schils
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