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Reset Admin password

  • April 20, 2021
  • 4 replies
  • 3116 views

What is the best way to reset admin’s password? 
 

I cannot access one of our tenant for whatever the reason with admin log in. 

Best answer by Vinay Koppula

Run the below script to update the Password

 

UPDATE Users SET Password = '123', LockedOutDate =null WHERE Username = 'admin'

 

If you want to run it only for the particular tenant then add the “companyId” in the where condition.

 

https://asiablog.acumatica.com/2015/12/reset-user-password.html

4 replies

Vinay Koppula
Semi-Pro II
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  • Semi-Pro II
  • Answer
  • April 20, 2021

Run the below script to update the Password

 

UPDATE Users SET Password = '123', LockedOutDate =null WHERE Username = 'admin'

 

If you want to run it only for the particular tenant then add the “companyId” in the where condition.

 

https://asiablog.acumatica.com/2015/12/reset-user-password.html


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Hi @Vinay Koppula 

 

Where can I report that the website is down?

 

 

Thanks


Laura03
Captain II
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  • Captain II
  • August 9, 2022

Hello,

This is a hosted site?  If so, to report website down, contact your partner or Acumatica to open a Website Down support case.

When you are asking a new question, you will receive faster response if you open a new post using the Create Topic link in upper-right corner.

 


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Hi @laura01

 

I am referring to the one provided by @Vinay Koppula website (https://asiablog.acumatica.com/2015/12/reset-user-password.html)

 

Thanks