Reset Admin password

  • 20 April 2021
  • 4 replies

Userlevel 1

What is the best way to reset admin’s password? 

I cannot access one of our tenant for whatever the reason with admin log in. 


Best answer by Vinay Koppula 20 April 2021, 11:50

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4 replies

Userlevel 3

Hi @laura01


I am referring to the one provided by @Vinay Koppula website (




Badge +18


This is a hosted site?  If so, to report website down, contact your partner or Acumatica to open a Website Down support case.

When you are asking a new question, you will receive faster response if you open a new post using the Create Topic link in upper-right corner.


Userlevel 3

Hi @Vinay Koppula 


Where can I report that the website is down?




Userlevel 5
Badge +1

Run the below script to update the Password


UPDATE Users SET Password = '123', LockedOutDate =null WHERE Username = 'admin'


If you want to run it only for the particular tenant then add the “companyId” in the where condition.


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