Skip to main content

Outlook - System Email Account Setup Failed


Did this topic help you find an answer to your question?
Show first post

28 replies

Forum|alt.badge.img
  • Freshman I
  • 12 replies
  • October 11, 2022

We have a dedicated, licensed user in Office 365 for our Acumatica email address.  I would definitely try to see if authorizing via a licensed user account resolves the issue (versus a shared mailbox).  That should be a fairly simple test to run.

 

Good luck!


Forum|alt.badge.img
  • Freshman I
  • 12 replies
  • October 11, 2022

@Marco Villasenor I found the diagnostic tool I was referring to.  It is https://testconnectivity.microsoft.com/tests/o365

This will allow you to verify if it is an Office 365 configuration or account issues versus an Acumatica issue.


Troy Vars
Semi-Pro I
Forum|alt.badge.img+2
  • Semi-Pro I
  • 54 replies
  • July 19, 2023

We are getting this issue now but the emails are still being sent and no incoming processing has been configured… other than moving to modern auth was there ever a resolution on this?


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings