My outlook add-in logs in successfully but then I just see the spinning Microsoft hourglass and no menu items load.
What am I missing here?
Thanks in advance
Answer
Outlook add-in logging in but not loading menu
Best answer by Julia Golomidova
Hello
If you are using Outlook on the Web, please, refer to the following KB article and see if the solution provided there helps.
+17HI
Is this your first time logging in with Outlook? If not, does the Add-In maybe need updated? Have you gone to a new version of Acumatica recently? Or is this the first time you have encountered this?
You could also check this from the help documentation:
Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
Thank you for the reply. I had removed the add-in before upgrading, performed the upgrade then regenerated the Manifest.xml file and added it to outlook web client again.
I’m not using Exchange so I don’t think the notes there help. Still getting the revolving wheel unfortunately.
+3Hello
If you are using Outlook on the Web, please, refer to the following KB article and see if the solution provided there helps.
With Best Regards, Julia
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