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New tenant creation


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Hello guys,

I managed to create a new tenant but system is not displaying it in the tenants list. It only shows up in the login screen. Have you guys experienced the same issue before?

 

Login screen

 

System is not displaying the newly created tenant “PT-PCIC” in the tenants list.

 

Best answer by chenwm

Hi guys, i managed to resolve the issue by enabling the features.

 

 

 

Thank you so much.

 

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4 replies

Manikanta Dhulipudi
Captain II
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Hi @chenwm 

Can you login as “ admin “ user account and confirm if you are able to access the tenant list.

 

Other article which helps us to trouble shoot 

https://www.augforums.com/forums/everything-else/tenants-disappear-after-upgrade/https://www.augforums.com/forums/everything-else/question-on-admin-permissions/

if admin user is able to access tenant then create a account for you to access the screen.

Thanks


aaghaei
Captain II
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  • Captain II
  • 1178 replies
  • March 20, 2023

I assume you are on Acumatica Clould. Correct?

if yes how many tenants does your contract allow you to have? If you exceed your tenants limits you won’t see all tenants,


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  • Author
  • Jr Varsity II
  • 38 replies
  • Answer
  • March 20, 2023

Hi guys, i managed to resolve the issue by enabling the features.

 

 

 

Thank you so much.

 


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • 2640 replies
  • March 20, 2023

Thank you for sharing your solution with the community @chenwm !


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