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Need Advice on Upgrading from 2023 R1 to 2023 R2

  • Oct 4, 2024 8:30 PM UTC
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dpruckus
Freshman I
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Hey team, I have just update to the latest of 2023R1 build 23.120.0004. Now I have downloaded 2023R2  23.206.0006 and installed it on the server, however, trying to run the update via erp config wizard, but im getting error that this build is newer and is not supported. What am I doing wrong? Im trying to update to 2023R2 and after move to 2024r1.

 

Upgrade process has been interrupted. The database cannot be upgraded because your current build (23.120.0004) is incompatible with the build (23.206.0006) you want to install. Wait for the next update package that will be compatible with your current build.

    10 replies

    Freshman II
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    2023 R1 A direct upgrade to Acumatica ERP 2024 R1 is supported

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      hdussa
      Jr Varsity I
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      • hdussa
      • Jr Varsity I
      • Oct 5, 2024 2:31 AM UTC

      Hello @dpruckus ,

      The selected build version is incompatible for upgrade.

      You can install 2023R2 build 23.217.0011 [update 17] to update the 2023R1 build 23.120.0004.

      Here is the MSI link.

      https://acumatica-builds.s3.amazonaws.com/builds/23.2/23.217.0011/AcumaticaERP/AcumaticaERPInstall.msi

      Here are the upgrade notes:

      Upgrade notes
      You can upgrade your Acumatica ERP instance to 2023 R2 Update 17 if you have any of the following builds
      installed:
      • 2022 R1 Update 26 (22.126.0004) and earlier
      • 2022 R2 Update 23 (22.223.0007) and earlier
      • 2023 R1 Update 20 (23.120.0004) and earlier

       

      Let me know if you need more information on this.

      Hope this helps!

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      ~ Harish Dussa
        hdussa
        Jr Varsity I
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        • hdussa
        • Jr Varsity I
        • Oct 5, 2024 2:35 AM UTC

        Hello @dpruckus ,

        As suggested by @quantumlingual, you can upgrade 2023R1 build 23.120.0004 directly to 2024R1 latest build 24.113.0010.

        Make sure you validate the customization before the upgrade.

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        ~ Harish Dussa
        dpruckus
        Freshman I
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        • dpruckus
        • Author
        • Freshman I
        • Oct 5, 2024 3:00 AM UTC

        Can 23.112.0032 go directly to 2024r1?

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          hdussa
          Jr Varsity I
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          • hdussa
          • Jr Varsity I
          • Oct 5, 2024 3:07 PM UTC

          Hi @dpruckus ,


          Yes! You can. Build 2023 R1 Update 15 (23.115.0031) and earlier are eligible to upgrade directly to 2024R1 build 24.101.0059. Make sure you select the right 2024R1 build.

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          ~ Harish Dussa
            dpruckus
            Freshman I
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            • dpruckus
            • Author
            • Freshman I
            • Oct 8, 2024 2:40 AM UTC

            Hi @dpruckus ,


            Yes! You can. Build 2023 R1 Update 15 (23.115.0031) and earlier are eligible to upgrade directly to 2024R1 build 24.101.0059. Make sure you select the right 2024R1 build.

            Interestingly, on my test, I have  23.120.0004 installed, and want to update to 2024r1 24.101.0059. But I'm getting unsupported version error. However the notes read

            You can upgrade your Acumatica ERP instance to 2024 R1 Update 1 if you have any of the following builds installed:

            • 2022 R2 Update 22 (22.222.0013) and earlier

            • 2023 R1 Update 15 (23.115.0031) and earlier

            • 2023 R2 Update 9 (23.209.0023) and earlier

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              dpruckus
              Freshman I
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              • dpruckus
              • Author
              • Freshman I
              • Oct 8, 2024 4:18 PM UTC

              2023 R1 A direct upgrade to Acumatica ERP 2024 R1 is supported

              how?

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              hdussa
              Jr Varsity I
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              • hdussa
              • Jr Varsity I
              • Oct 9, 2024 5:38 PM UTC

              Hi @dpruckus ,

              The 2024R1 build 24.101.0059 supports 2023 R1 Update 15 (23.115.0031) and earlier. Like I mentioned previously, I recommend you to upgrade to the 2024R1 build 24.113.0010 which is the latest build.
               

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              ~ Harish Dussa
                dpruckus
                Freshman I
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                • dpruckus
                • Author
                • Freshman I
                • Oct 9, 2024 10:53 PM UTC

                Looks like updating to 2024R1 is not possible via ERP. I probably must contact AC support for this. Thanks for the answers.

                 

                 

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                  Chris Hackett
                  Community Manager
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                  • Chris Hackett
                  • Acumatica Community Manager
                  • Dec 24, 2024 8:42 PM UTC

                  Hi ​@dpruckus were you able to find a solution? Thank you!

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