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It does not load the module tabs in acumatica in Chrome


jenniferflores43
Freshman I

Hello everyone, Can anyone show me how to enable the Acumatica menu highlighted in yellow color?
I am using google chrome.
Thanks in advance!

 

Best answer by yisroel39

Try to clear the browser's cache.

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7 replies

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  • Semi-Pro I
  • 40 replies
  • Answer
  • May 6, 2021

Try to clear the browser's cache.


jwaldron46
Freshman II
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  • Freshman II
  • 32 replies
  • December 28, 2021

I am having to clear the browser cache daily at this point.  Very annoying.  Anyone figure out a better fix? 2020R2


  • Jr Varsity II
  • 15 replies
  • June 29, 2022

Has anyone ever figured out a fix for this? 


annetrockman27
Freshman I
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We have one user that is reporting the same issue when using Chrome. We are on 2021R2. He is using Safari without issue. Any updated information about this? 


jwaldron46
Freshman II
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  • Freshman II
  • 32 replies
  • September 22, 2022

One thing I noticed that helps is not leaving Acumatica open in Chrome overnight.  For some reason this happens more often if tabs of Acumatica are left open long enough to be auto-logged-out.  On days where I leave the office with a bunch of tabs open, I often see this occur and have to clear my cache to fix it.


  • Freshman I
  • 7 replies
  • May 5, 2023

I have a user that has this problem. Clearing site data and cookies for the Acumatica site does not help but launching Acumatica in incognito (private browser session) does work. 


abhijit
Varsity I
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  • 43 replies
  • May 11, 2023
LukeSepe wrote:

I have a user that has this problem. Clearing site data and cookies for the Acumatica site does not help but launching Acumatica in incognito (private browser session) does work. 

That is a good suggestion.


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