I wonder if anybody is having the same issue. two copies of email sent out:
we use the standard out of box notification templates InvoiceNotification (screen name: invoice, screen id: so303000) to send email to customers through “Print Invoices and Memos”(AR508000) manually. Customers receive two copies of the same email back to back. I check the activities on the customer record and all emails, Both places show only one copy sent out.
Anybody seen something like this? any ideas where to go to fix it? we are on 2022R1 build 22.118.0022
appreciate any help/ideas. Thanks.
Best answer by Missy MainView original