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How to enable Reminder on Tasks (SaaS, not local-hosted)?

  • 2 August 2022
  • 1 reply
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Userlevel 1

We have a web-hosted Acumatica instance (2021 R2).

We use Tasks quite a bit, and we frequently set due dates and although we check the “Reminder” box and set a date, nothing happens. There’s no pop-up, no email, nothing. Essentially, the “Reminder” box is useless to us right now. Apart from setting up my own Business Event that will email people when triggered, I don’t understand how I can get the “Reminder” box to do anything?

 

I found instructions to “Turn on Reminders” https://biofermenergy.acumatica.com/(W(1))/Help?CompanyID=BIOFerm+Energy&ScreenId=ShowWiki&pageid=667e2765-09c0-4800-a02d-0e225b8203e1, but these instructions seem to only work with locally-hosted setups of the ERP (hence the topic being underneath the tree of System Administration/Maintaining Acumatica ERP Locally). 

 

I could not find equivalent setup instructions for web-hosted ERP… Can anyone help?

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Best answer by hkabiri 4 August 2022, 20:46

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@Kruj  Please submit a support case for our SaaS team and they can schedule enabling the feature for you. That needs an update on web config file and application will be restarted.

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