I have had some email accounts set up in the system for a while using OAuth with each email account using its own external application connecting the Acumatica instance to our Entra ID tenant. Soon we will need to set up business events to send email notifications out to users and so far they haven’t been sending the emails out. I’m not sure if it’s my email account configuration or my business event/automation schedule configuration. The only thing I’m not sure of that could be causing a problem on the email side is that I wasn’t sure if I needed to sign into the external applications using a 365 global admin account or a 365 user account and the same for signing into the email accounts.
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