Skip to main content
Solved

Dashboard permissions - Padlocks on certain widgets

  • 7 September 2023
  • 2 replies
  • 300 views

I have users that I have granted access to their role for specific dashboards but some of the items appear as a padlock instead of showing. How can I determine the specific permission that needs to be granted to allow these widgets to function?

 

2 replies

J
Rank
Userlevel 2
Badge

@Novstat thank you.

N
Rank
Userlevel 3
Badge

Hi @jsieber 

 

First, you need to know what are the screens that have padlock icons. Then, check if the users have proper access rights to those screens. 

Go to the dashboard to check the inquiry screen of a widget.

 

Then, go to the screen and click Tools → Access Rights.

Thanks.

If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*.

Reply


Terms & ConditionsCookie settings