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Customer ID not autonumbering even with NEW and auto numbering

  • 14 March 2023
  • 5 replies
  • 186 views

Userlevel 3
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Auto Number is not population in the segment values portion as <NEW> and thus not creating a new and unique number when adding a customer.  Any ideas why this is not carrying over? 

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Best answer by manikantad18 14 March 2023, 19:50

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Userlevel 7
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Hi @tfarwell11 

Can you set as shown as below and review the issue one more time 

1.Check the last sequence number once ( May be an issues)

2.if not resolved, can you quickly create a new one 

Userlevel 7
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@tfarwell11  Have you checked the Numbering Sequence screen for the CUSTOMER - Numbering ID?

  • Manual Numbering should be unselected in Numbethe ring sequences screen
  • Auto Number should be selected in the Segmented Keys screen.

 

 

 

Userlevel 3
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Thanks everyone.  Looks like we had to go back and reconfigure from the start.  Working now.

Userlevel 7
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Thanks everyone.  Looks like we had to go back and reconfigure from the start.  Working now.

Hi @tfarwell11 

Thanks for the Update, As I mentioned creating a new will resolve the issues in most of the cases.

 

Has anyone run into this issue when using auto numbering on Customer ID has an adverse effect on Dashboards?

Here is an example where the user must manually clear the <NEW> value each session.
 

However, on Dashboards that use a parameter I cannot get the <NEW> to clear, so the Dashboard stops working altogether.
 


 

 

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