I haven’t been able to find any articles about this issue so I hope it is OK to ask a question here. I have a sandbox running 2019 R1 19.120.0012. I updated this site a few weeks ago using the Apply Updates option in the System Management area. When I try to use the Configuration Wizard to update the database it gives me the following error:
Upgrade process has been interrupted. The database cannot be upgraded because your current build (19.120.0012) is incompatible with the build (20.200.0077) you want to install. Wait for the next update package that will be compatible with your current build.
The call stack indicates that the installer doesn’t seem to know about 19.120 release.
at PX.BulkInsert.Installer.InstallationCommon.IsAllowToUpgrade[t](String currentPrintVersion, String installerPrintVersion, List`1 KnownVersions)
This seems to validate what the 2020 R2 release notes say about the direct upgrade path from 2019 R1 to 2020 R2:
Acumatica ERP 2020 R2 can be upgraded from the following particular versions:
• 2020 R1 Update 9 (20.109.0032) and earlier
• 2019 R2 Update 12 (19.212.0021) and earlier
• 2019 R1 Update 19 (19.119.0011) and earlier
As we’re on the latest version of 2019 R1, I am wondering if it is intentional that 19.120 is excluded from an upgrade or if this is just an instance where the list of known previous versions was not updated after 19.120 was released?
