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Question

AR301000 Access Error from Invoices and Memos GI

  • November 20, 2025
  • 6 replies
  • 36 views
L
Freshman I
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Hi All,

I encountered an error when opening certain invoices from the Invoices and Memos GI.
The error message is:

"Cannot open this record for editing: The form AR301000 does not contain it."

However, these invoices open without any issue directly from the Invoices screen. The problem occurs only when opening them through the GI.

I also verified the navigation settings, and both DocType and RefNbr are correctly assigned.

Please advise if there are any known issues or if anything else needs to be checked.

Regards,
Lalith

    6 replies

    Manikanta Dhulipudi
    Captain II
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    ​@Lalith This typicalls comes because of customization project as it has some issue with the workflow,

    Did you unpublish the customizations and verified?

    Acumatica Functional Consultant & Customer Experience Supervisor
    L
    Chris Hackett
    L
    Freshman I
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    • Lalith
    • Author
    • Freshman I
    • November 20, 2025

    ​@Manikanta Dhulipudi , Thanks for the response. Yes, I did it all. but unfortunately, at least there are no customizations that were done with the screen.

    Manikanta Dhulipudi
    Captain II
    Forum|alt.badge.img+15

    There might be an issue with your GI, Is this is a standard GI or customized GI.

     

    Please take back up of your GI and import this?

    1 Attachments
    Acumatica Functional Consultant & Customer Experience Supervisor
    Chris Hackett
    L
    Freshman I
    Forum|alt.badge.img
    • Lalith
    • Author
    • Freshman I
    • November 20, 2025

    ​@Manikanta Dhulipudi , Then those numbers don't show in the GI. but it can be seen Invoices. Is that correct?

    Manikanta Dhulipudi
    Captain II
    Forum|alt.badge.img+15

    ​@Lalith What Number you are asking?

    First we need to identify if this is customization issue or not.

    Later check it is a Generic inquiry issue,

    Acumatica Functional Consultant & Customer Experience Supervisor
    Chris Hackett
    L
    Freshman I
    Forum|alt.badge.img
    • Lalith
    • Author
    • Freshman I
    • November 20, 2025

    ​@Manikanta Dhulipudi , In the GI, there are two conditions missed, as shown image below. After adding those two earlier, I got errors invoice numbers that didn't show in the overview.

     

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