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After Installing Report Designer from the new Build 24.204.0004/ Not able to connect to any databases

  • November 27, 2024
  • 4 replies
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J
Jr Varsity II
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Best answer by jvarughese23

​@Umangpatel  i did the following it worked ...

Locate the Report Designer folder in the updated build directory (e.g., C:\Program Files\Acumatica ERP\Report Designer).

Cut (don’t copy) this folder and paste it outside the Acumatica directory (e.g., C:\ Report Designer or  Report Designer Backup).

Download an older, working version of the Acumatica ERP installer that includes the Report Designer (available from builds.acumatica.com or your partner portal).

Run the installer, selecting “Install Report Designer,” and specify the original updated build folder as the destination (e.g., C:\Program Files\Acumatica ERP\Report Designer).

Launch the Report Designer from the reinstalled folder—it should now work with your ERP instance.

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Manikanta Dhulipudi
Captain II
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​@jvarughese23 

If you are working on 2024 R2, your Report Designer will need to be upgraded. 

https://community.acumatica.com/report-designer-237/after-an-upgrade-to-acumatica-erp-2024-r2-or-later-the-report-designer-installed-for-earlier-server-versions-was-no-longer-connecting-to-the-server-26646?tid=26646&fid=237

Acumatica Functional Consultant & Customer Experience Supervisor
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Chris Hackett
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Irina
Community Manager
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  • Irina
  • Acumatica Support Analyst
  • 524 replies
  • December 10, 2024

That’s different issue, please refer to the 

https://community.acumatica.com/report-designer-237/known-issue-in-acumatica-erp-2024-r2-in-the-report-designer-the-authentication-failed-the-user-with-the-given-login-and-password-was-not-found-in-the-system-error-occurred-if-a-user-tried-to-open-a-report-using-the-edit-report-button-27825

 

Best regards, Irina
Chris Hackett
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  • Umangpatel
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  • April 1, 2025

I am Having same issue - How to rectify it?

J
Jr Varsity II
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  • jvarughese23
  • Author
  • Jr Varsity II
  • 58 replies
  • Answer
  • April 2, 2025

​@Umangpatel  i did the following it worked ...

Locate the Report Designer folder in the updated build directory (e.g., C:\Program Files\Acumatica ERP\Report Designer).

Cut (don’t copy) this folder and paste it outside the Acumatica directory (e.g., C:\ Report Designer or  Report Designer Backup).

Download an older, working version of the Acumatica ERP installer that includes the Report Designer (available from builds.acumatica.com or your partner portal).

Run the installer, selecting “Install Report Designer,” and specify the original updated build folder as the destination (e.g., C:\Program Files\Acumatica ERP\Report Designer).

Launch the Report Designer from the reinstalled folder—it should now work with your ERP instance.

Chris Hackett
1 person likes this
  • Chris Hackett
    Chris Hackett

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