We have a former vendor to our company that keeps adding users under our company to the Acumatica Community Portal. I have changed my password and yet they still keep adding users. I tried to make them “inactive” but the inactive box is now greyed out. How can I get them off of our company account? How can I stop them from adding new persons to our account?
Stop Access to Community Portal
Hi
Are you suggesting I contact Support for the community? I cannot find any support link to the community. Where is the link / button to create a community support case?
Hi
Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
Thank you so much
I recieved an email from Acumatica Support. Note said it was fixed. But not fixed. The two “unauthorized” accounts are still listed on my company user list. Did I miss something?
Hi
Chris: Thank you. I will work with Acumatic Support. Doug
Hi
Yes, thank you. All if fixed now. I greatly appreciate your help.
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