For audit reasons, our system admins cannot do mass actions where transactions are involved. I need to allocate this access to a user, but I can’t seem to find any information on access when it comes to mass actions. Please point me in the direction on some documentation in this regard!
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Mass Action Access
Best answer by MarciaW
I found the problem.
- The user needed to be given the Administrator role. Only Administrators can perform mass actions and updates.
- Another role she had was preventing her from updating Purchases, so we removed that.
+16Hi
Not sure if this will help but here is a help article:
Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
Hi
Thanks for your help! I have given her all kinds of access including system admin, customizer, portal admin and CS Admin, to no avail. These roles would have given her the access you mentioned above. One of her other roles must be blocking it somehow. I have another system admin who CAN see this. She unfortunately is now having to do each one manually :-(
1 person likes this
+16Hi
You could compare user roles to both and see what the difference is. If the rights to Mass Action is revoked on one role, then you know that is where it is coming from. Good luck!
I found the problem.
- The user needed to be given the Administrator role. Only Administrators can perform mass actions and updates.
- Another role she had was preventing her from updating Purchases, so we removed that.
1 person likes this
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