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Error Confirming Shipment - Packed QTY Doesn't Match


Jeff96
Captain II
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I’m getting the following error when confirming a shipment.

However, my items are packed

While looking into this I found a wierd error on the details tab. It shows packed 2 while I only have one in the actual package and only one on the shipment. 

 

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2 replies

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  • Jr Varsity III
  • 66 replies
  • October 31, 2023

were the items in the same warehouse location?  Is it possible that one item was in a location that does not allow sales orders?  This would prevent the second item from being packed.  Is it possible that one of the items was allocated to a different order?

 


Jeff96
Captain II
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  • Author
  • Captain II
  • 252 replies
  • October 31, 2023
ericwolfe74 wrote:

were the items in the same warehouse location?  Is it possible that one item was in a location that does not allow sales orders?  This would prevent the second item from being packed.  Is it possible that one of the items was allocated to a different order?

 

I’m unable to recreate the issue. I’ll post when/if I come across it again.


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