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BigCommerce Default Price vs Sale Price

  • November 28, 2024
  • 2 replies
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dcomerford
Captain II
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I am sure I am missing something. We have a customer who sells items in a different Sales Unit to the Base Unit. We have set up the Sales UOM price in Sales Prices of Price Type Base and Synced to BigCommerce which is now showing the default price as the price on the inventory item (in terms of base units) and the Sale Price as the price from Sales Prices.

This all works well when a customer is logged in to the store they see price on the item as in the price from Sales Price asd that is what they will be buying it in. However if the customer does not login the price they see on the item is the item default price which is not correct as they cannot buy it in that UOM.They want to allow prices to be visible to customers even if they are not logged in. 

 

Best answer by dcomerford

Found answer it was caused by the client had set up a guest price list which had the wrong prices in it.

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dcomerford
Captain II
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  • Author
  • Captain II
  • 633 replies
  • Answer
  • January 13, 2025

Found answer it was caused by the client had set up a guest price list which had the wrong prices in it.


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • 2751 replies
  • January 13, 2025

Thank you for sharing the solution with the community ​@dcomerford!


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