Skip to main content
Solved

Blank detail section on journal transaction screen in 2022 R2?


hayleehicks
Varsity I
Forum|alt.badge.img

I’ve replicated this in client sandboxes and the sales demo data (no customizations published) in multiple builds for 2022 R2. Does anyone know if this is a known issue? If so, which build is this expected to be fixed in? 

 

Best answer by hayleehicks

FYI - I chatted with Acumatica support this morning, and they have confirmed this is a known issue. It’s expected to be resolved in build 6 which is slated to be released end of Dec. The workaround for now is to click the Approvals tab and click back to the Details tab.

View original
Did this topic help you find an answer to your question?

4 replies

Laura02
Captain II
Forum|alt.badge.img+19
  • Captain II
  • 3135 replies
  • November 18, 2022

Hello @hayleehicks18 

I have noticed a similar problem!  When I right-click the menu to “open in another window”, in version 2022 R1 Build 22.101.0085 shown below, on any client site using Firefox browser, all screens contain large empty space at right and at bottom.  Previous versions did not have this extra space using Firefox on the same laptop.  Is the cause Acumatica, or my Browser?  I am only seeing extra space when right-clicking menu & choosing to open a second window; I don’t see extra space when I choose open in new tab.

 


hayleehicks
Varsity I
Forum|alt.badge.img
  • Author
  • Varsity I
  • 109 replies
  • November 18, 2022

Hi @laura01! I tested my blank space issues in Chrome and Firefox and was able to replicate. I just updated my local demo site to the latest build 5, and the blank space on JT screen is still occurring. 


hayleehicks
Varsity I
Forum|alt.badge.img
  • Author
  • Varsity I
  • 109 replies
  • Answer
  • November 21, 2022

FYI - I chatted with Acumatica support this morning, and they have confirmed this is a known issue. It’s expected to be resolved in build 6 which is slated to be released end of Dec. The workaround for now is to click the Approvals tab and click back to the Details tab.


Chris Hackett
Community Manager
Forum|alt.badge.img
  • Acumatica Community Manager
  • 2642 replies
  • November 21, 2022

Thank you for sharing the information from support @hayleehicks18 !


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings