Hello, I’m looking for a way to make matrix items with only one variable. I have a product that comes in 4 colours, but doesn’t have any other variables. Is this doable?
I am having an issue where a chunk or reports have stopped working. I went to create an alternate version the sales order report, which I have done many times before. I downloaded the report, made the changes necessary, then saved the report under the new name and created the site map record. However, that report gave the error Nested reports cycle detected while trying to load, and trying to access the original sales order report gives the same error. It is also affecting all the other forms that are copies of that form. I’ve included a screenshot of the trace below. If anyone has any advice I would really appreciate it!!
I am trying to convert an attribute on the customer record to a doublewhen it appears on a GI so that the data can be sorted with it. I have tried using the formula editor and using the convert formulas, but the don’t seem to work. I get an error saying “Error: The virtual field SALES2020_Attributes cannot be used in a condition expression.”, SALES2020_Attributes being the name of the text attribute. This is what the formula looks like in the formula editor: Any help would be appreciated!
Hello! I am looking for some help because I keeping seeing this error when we try to use the quick process function to create a shipment form an SO: “The document cannot be completely processed. Creating shipment. The given key was not present in the dictionary.” Anyone have any insight on what this means? Thanks in advance for the help!
in the image under the internal tab there is nothing. For the other entities pages it works just fine but for shipments it doesn’t. Anyone know why this is and how I could fix it?
Hello,Unfortunately one of our users has deleted the 2022 budget. Is there any way to restore this other than a snapshot restore? Our latest one is from before the bulk of the work was done. Appreciate any help anyone can offer!
Hello, I am having an issue creating a discount that has break amounts. The discount I am trying to create is a manual line discount related to item and customer entities. The discount works if I set the break amount as 0, but will not apply if I set the break amount as anything else. Would appreciate any help on this!
I am pretty sure you can’t, but thought I’d see if anyone else had looked into this.
Hello, I’m having some issues adding a side panel to a GI that I made. For some reason, it will only show data associated with the first record, even if a different line is selected. This wasn’t always the case; when I first added it it worked just fine, but I have made some changes since then and I’m not sure what could have broken it. Has anyone else encountered this issue?
Hello, I am seeing two errors when I sync entities between Acumaitca and BigCommerce, and was wondering if anyone had any ideas. The errors are:Input string was not in a correct format. → Only on stock items. The last operation is Failed to Save Externally, and they are not synced to BC.Could not find a part of the path 'c:\windows\system32\inetsrv\[username]\users\[BC customer ID #]\companies'. → Only on customers. The last operation is Inserted Externally, and they are synced to BC. I can’t see the difference between the records that are synced and those that are not. I appreciate any help I’m able to get!
Hello,I am trying to set up shipping rates in the Freight Rates tab in the Ship via Codes screen. I need the rates to change at certain volumes and weights, whichever is higher. However, despite all the help articles saying that it calculates freight first by weight, and optionally by volume, it seems to only calculate the freight by volume. Is there any way to change a setting so it will calculate freight based on the higher of the two, or is it only possible to calculate based on volume? Thanks for your help!
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