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Sales Order From BC not Syncing in AC

  • August 18, 2022
  • 4 replies
  • 123 views
F
Freshman II
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I have encountered a lot of errors while syncing sales orders from bc, I fixed some but this one I don’t know how to fix. Can anyone help me to figure this out?

Best answer by vivekm

@FrankieDC seems like you used credit card payment method under Payment Setting tab grid on BigCommerce Stores screen but did not selected processing center ID for that configured row in the grid. Please configure processing center ID and that should resolve this issue.

    4 replies

    smarenich
    Acumatica Moderator
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    • smarenich
    • Acumatica Commerce Edition Team Lead
    • August 18, 2022

    @FrankieDC  please show us your payments mapping in the BigCommerce stores screen.

    Do you use any credit card payments?

    F
    vivekm
    Varsity II
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    • vivekm
    • Varsity II
    • Answer
    • August 18, 2022

    @FrankieDC seems like you used credit card payment method under Payment Setting tab grid on BigCommerce Stores screen but did not selected processing center ID for that configured row in the grid. Please configure processing center ID and that should resolve this issue.

    Chris Hackett
    F
    F
    Freshman II
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    • FrankieDC
    • Author
    • Freshman II
    • August 18, 2022

    Thank you, I found it. :D

    Chris Hackett
    vivekm
    Varsity II
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    • vivekm
    • Varsity II
    • August 19, 2022

    Happy to help @FrankieDC 

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