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Sales Order From BC not Syncing in AC

  • Aug 18, 2022 2:43 PM UTC
  • 4 replies
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FrankieDC
Freshman II
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I have encountered a lot of errors while syncing sales orders from bc, I fixed some but this one I don’t know how to fix. Can anyone help me to figure this out?

Best answer by vivekm

@FrankieDC seems like you used credit card payment method under Payment Setting tab grid on BigCommerce Stores screen but did not selected processing center ID for that configured row in the grid. Please configure processing center ID and that should resolve this issue.

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4 replies

smarenich
Acumatica Moderator
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  • Acumatica Commerce Edition Team Lead
  • Aug 18, 2022 2:44 PM UTC

@FrankieDC  please show us your payments mapping in the BigCommerce stores screen.

Do you use any credit card payments?

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vivekm
Varsity III
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  • Varsity III
  • Answer
  • Aug 18, 2022 2:47 PM UTC

@FrankieDC seems like you used credit card payment method under Payment Setting tab grid on BigCommerce Stores screen but did not selected processing center ID for that configured row in the grid. Please configure processing center ID and that should resolve this issue.

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FrankieDC
Freshman II
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  • Author
  • Freshman II
  • Aug 18, 2022 3:01 PM UTC

Thank you, I found it. :D

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vivekm
Varsity III
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  • Varsity III
  • Aug 19, 2022 11:47 AM UTC

Happy to help @FrankieDC 

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