Retail Edition QnA
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Hello everyone,How to fix the above error? This is an order placed in BigCommerce from a B2B customer. Also, to add context: the user used to placed the order is a super admin, that “masquerades” the Customer, and place order in behalf. Not sure if that is related, but just mention if can help.
I am new to shoplifty I am trying to help customer map new fields from the Shipment to Shopify Is this done on Entities as below ?
Trying to sync Sales Orders coming from Shopify and it has that error.I also tried for Customers created from Shopify.
Hey Everyone, I have a unique situation I’ve never come across before. I have a client using the Shopify connector. In their Shopify store they sell the same product with the same SKU as a stand alone product as well as selling it as a part of up to 4 matrixed items. Acumatica only allows us to assign 1 Template item per product, however I need the ability to assign multiple template items to 1 stock item. Ideally I would also need the ability to sync the individual stock item by itself.The primary reason we need the ability to do this is to allow us to sync product availability to the stand alone product in shopify as well as the sock item that is a part of the template items in order for Shopify to have correct product availability for all the iterations that this 1 stock item is sold as in Shopify.I’m hoping someone else may have come across this and might have a workaround or solution. I created a case with Acumatica and they suggested a customization might be the only solution. An
Hi Acumatica folks,I just want to ask if anybody noticed too the order Description in Acumatica that is created from BigCommerce and synced to Acumatica.As shown in the screenshot, the Description contains the name of the store, the BigCommerce Order ID, and the status of the order in BigCommerce. Sometimes it say Awaiting Payment, sometimes it says Awaiting Fulfillment.Just wondering why despite orders being processed in Acumatica (created and confirmed shipment and creates and pay invoice), the status in the Description keeps saying Awaiting Fulfillment/Payment. Sometimes, it confuses us.Do you see that as a concern as well? If yes, what have you done to update the Description with the actual status? Or alternative way to avoid the confusion?Best regards
Hi Guys,I need help to sync Line Item properties to Acumatica. Shopify apparently stores the variant options in and array format. Default connector only syncs the 1st option from line item properties but it could have up to 10+ options in that field.Is there a way we can create a loop to loop through the array and show all the options in Acumatica? Thanks for your help.
Hello,We have two retail stores that are setup as two separate Branches in Acumatica - say Branch1 and Branch2. On Shopify POS each retail store is a separate Sales Channel - say Channel 1 and Channel 2. I have been unable to find a way to map or tell Acumatica that Shopify POS Sales from Channel 1 belong to Branch1 and Channel2 to Branch2. All Shopify POS Sales fall under the same Acumatica Branch. Is there a workaround or a setting I am missing? Thank You
We have been testing the BigCommerce B2B customization on Acumatica 23R1 ahead of launching our BigC store, and we have seen a lot of issues with it. I was wondering if others have run into these problems and have a way of dealing with it or even just a better way of thinking about these problems so that we can live with them.We find it confusing that the main contact rather than the primary contact (except for the primary contact name) is used as the first admin info in BigC and don’t know how to treat the primary contact in Acumatica to make this less confusing. We also find it confusing that the 2nd rather than the 1st main contact phone number is synced to BigC. We don’t know how to handle the possibility of a customer deleting the first admin in their company in BigCommerce B2B since that is how the connector is connecting the customer in Acumatica to the company in BigC. We have noticed many, many issues with modifying existing customer data in either Acumatica or BigC. The data
Is there a process that allows us to create a shipment document out of a return to vendor? Once the “return to vendor” process has been completed, our warehouse needs the ability to physically ship the products back to the vendor. We are currently using the ShipEngine integration and therefore would need a Shipment document created so we can create the shipping labels for the return.
Our purchaser often receives new pricing for items and we would like to update the cost of goods before we place a purchase order. I understand that last cost of goods is updated upon the inventory receiving process, but how can we update costs without placing a purchase order?Most of our items are FIFO and I see that “Last Cost” is an editable field. Is that the best way to update costs?Thanks!
Hi Team,I am working with 23R2 (Build 23.209.0023) Shopify connector. I have a custom table and a custom screen. I want to create a new Entity similar to the Stock Item and sync the data from custom table to Shopify as stock items. I tried to create a new graph using SPProductProcessor but getting error while inheriting from this class. Then I used ProductProcessorBase, using which I am able to get the data in Sync History but during sync objects are getting null and further processes are failing.Can anyone suggest the best possible way to achieve it.Thank you in advance !
“New connection to support Shopify’s new payments platform is now available!We encourage you to act now by following these steps.You will need to make all changes by June 28, 2024, to prevent the payment card option at checkout from disappearing.”Shopify App: https://apps.shopify.com/authorize-netAnyone having issues with payment importation? (wrong processing center ID, no 10 digit trans key from auth.net)
IssueI am unable to find a field in the ecommerce Sales Order export mapping that indicates that an order has been paid via check on a related invoice. BackgroundWe work with government agencies across the nation, allowing them to pay via Purchase Orders, where we invoice them at Net 30 terms.We have set up a manual payment method on Shopify called 'Purchase Orders.' This method is configured in our e-commerce store settings in Acumatica but is not active. If we activate this manual payment method, orders will be marked as 'Paid' on Shopify, which can mislead some customers into thinking they owe nothing. This also adds a prepayment to the order, causing Acumatica to show all invoices as paid, resulting in no invoices being sent to customers. Consequently, we do not receive payment.To pay these orders, most customers send in a check, which we then apply to invoices in Acumatica. This payment information is not exported to Shopify, so even after the order is paid, it still shows as 'Pa
I’m doing the V200-Commerce Edition training.I’ve setup a trial for BigCommerce and have configured the setup as per the guide within the training.When I try to create a BigCommerce store I get the following error:“Index was outside the bounds of the array.”Has anyone come across this issue? Stack Trace: at PX.Data.PXStringState.get_ValueLabelDic() at PX.Data.PXView.SortResult(List`1 list, PXSearchColumn[] sorts, Boolean reverseOrder) at PX.Data.PXView.Select(Object[] currents, Object[] parameters, Object[] searches, String[] sortcolumns, Boolean[] descendings, PXFilterRow[] filters, Int32& startRow, Int32 maximumRows, Int32& totalRows, String[] sortAsImplicitColumns) at PX.Commerce.Core.BCBindingMaint.<entities>d__4.MoveNext() at System.Linq.Enumerable.<OfTypeIterator>d__95`1.MoveNext() at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection) at System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source) at _CustomMethod(Object , Objec
Hi All, I just want to ask regarding how to restrict the visibility of all sales order records and only show my sales order records? Please refer to the screenshot below. Regards,Nadia
We are using Average Cost on our invoicing. However the issue with this is the service orders only show the costing from when they were created. This means the totals tab calculates the estimated profit and loss from this. Shouldn't this be calculated off the average cost or am I missing something ?
