Solved

Error on Shopify Price List Sync: "Sync ID is not found for the record."

  • 29 February 2024
  • 3 replies
  • 61 views

Userlevel 1

Not sure what this one is about… 

I tried clearing sync data for this Entity and Preparing + Processing again but the same Error occurs.

 

icon

Best answer by freddydelrio39 1 March 2024, 01:19

View original

3 replies

Userlevel 2
Badge

I’ve come across a similar error syncing Price Lists to BigCommerce. I would encourage you to ensure all the ‘Stock Items’ in the price list you are trying to export have a status of ‘Active’ and are already synced to your Shopify store. If just one of the Stock Items from your price list is not synced to Shopify the price list will not sync to Shopify. 

Userlevel 1

I’ve come across a similar error syncing Price Lists to BigCommerce. I would encourage you to ensure all the ‘Stock Items’ in the price list you are trying to export have a status of ‘Active’ and are already synced to your Shopify store. If just one of the Stock Items from your price list is not synced to Shopify the price list will not sync to Shopify. 

 

For us it came down to a few issues with our Companies entity sync. 

Resolving those errors and resyncing got us further along in the process.

Thanks for your help!

Userlevel 2
Badge

Cool! Glad you were able to get this resolved.

Reply


About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2024  Acumatica, Inc. All rights reserved