Expense Claim Bug

Userlevel 2

We’ve been dealing with this bug for over 2 years now on a random basic. You see, The details have been emptied and saved, but the claim total still shows a number. 

When it’s empty, claim total should reset back to ZERO. not sure why this is happening. Any ideas?




Best answer by AmaanFazeer11 18 July 2023, 11:54

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4 replies

Userlevel 4
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Hello @ikarisg,

Which version of Acumatica is this Instance on?

There is a similar known issue which has been fixed 2021 R2 Update 24 and higher

Userlevel 2



We’re running this version:


Acumatica Cloud ERP 2022 R2
Build 22.212.0046 +

Userlevel 4
Badge +1

Hello @ikarisg,

This seems to be related to Known Issue as detailed on this article:


Userlevel 1

Hi there…

Was just wondering if you're still facing this issue. We are currently running Acumatica Cloud ERP 2023 R1 Build 23.109.0023 +

And 3 users have encountered this issue within these few days where the total of the Expense Claims in the Header does not equal the sum of the Line Details.

I have tried to simulate the issue but have been unable to so far.

Thansk much


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