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Question

ARM Report Export to Excel/PDF Function not working


ARM report export to excel/pdf function not working for certain branches.  I am able to export to excel/pdf for some branches but not all.  I have already restarted application and that did not work. 

3 replies

Laura02
Captain II
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  • Captain II
  • 3135 replies
  • May 31, 2023

Hello @Lindsey23 ,

What happens when you export?  Is there an error message?  If so, what does the error message say?

It helps us to answer your question if you can please provide more details in addition to “it doesn’t work”.

Please check the Tools → Trace screen for details and post them here. 

Do the same reports/branches export successfully or unsuccessfully when you use a different browser?  When you use a different workstation?  These details help us rule out answers and narrow down the cause of your problem.

Thank you!

 

Laura


  • Author
  • Freshman I
  • 7 replies
  • May 31, 2023

Laura,

 

 Thanks for the follow up. I have a developer looking into it and will post the results when resolved.

 

Thank you. 


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • 2640 replies
  • June 21, 2023

Hi @Lindsey23 were you able to find a solution? Thank you!


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