Hi All. Do you have any idea how to disable control account in Receivable Module? Our current version is 2020 R2.
Solved
Disabling Control Account in Receivable Module
Best answer by Laura02
Hello @kc2022,
Your question above is a direct result of yesterday’s question: We can’t edit the Control account fields on a Bank Account, and your Receivables account was accidentally marked as a Bank/Cash Account. Your AR Cash Account has Control Account fields disabled in the screen shot above. You won’t be able to enable until Acumatica helps you remove the checkmark on Cash Account.
Has Acumatica responded to your support ticket yet?
1 person likes this
Hi, you can change the control account on the chart of account form if you have access to it, what is the reason you need to disable it as it may have been used so could cause issues changing it
gauravsharma96 wrote:
Hi, you can change the control account on the chart of account form if you have access to it, what is the reason you need to disable it as it may have been used so could cause issues changing it
Hi, I can no longer change the control account on the chart of account as it is already disabled. I am pertaining to Accounts Receivable - Trade shown on the picture.
+19Hello @kc2022,
Your question above is a direct result of yesterday’s question: We can’t edit the Control account fields on a Bank Account, and your Receivables account was accidentally marked as a Bank/Cash Account. Your AR Cash Account has Control Account fields disabled in the screen shot above. You won’t be able to enable until Acumatica helps you remove the checkmark on Cash Account.
Has Acumatica responded to your support ticket yet?
I am eager to solve this issue as it affects our daily transactions. We can no longer apply payments and adjustments to invoice transactions using the AR-Trade account in Financial Details Tab. Also, there are numerous transactions that are not yet recorded in Receivable module since yesterday. And, I can no longer run the Aged Period Sensitive for this account.
+19This is a big problem, maybe worse than it seemed at first. What is the Priority on your Ticket? I think, Increase the priority and add a Comment explaining to support: use your previous post. Your previous post explains the effect on daily transactions clearly.
laura01 wrote:
This is a big problem, maybe worse than it seemed at first. What is the Priority on your Ticket? I think, Increase the priority and add a Comment explaining to support: use your previous post. Your previous post explains the effect on daily transactions clearly.
+19One more thought: Include links to your posts here on the community too!
Laura ~ Klear Systems, Inc. Irvine, CA. ~ Click my logo to Follow me ~
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.