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Question

Reconciliation Statement Issue

  • March 17, 2025
  • 1 reply
  • 19 views

I was in the process of reconciling a Credit Card and the Reference Number generated matched, for some reason, a previous reconciliation statement for a different cash account.

Now the process is locked into a cash account that is not correct, it will not let me delete the report, and if I create a new one it tells me that the previous statement was not reconciled. Also, the transactions disappeared for that time frame and I have tried everything to get rid of the incorrect reference number.

 

Please help!

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