Skip to main content
Solved

Transfer 2 step receipt still showing quantity in transit state after receipt is released

  • February 14, 2025
  • 2 replies
  • 46 views

How can I fix the issue where a 2-step transfer purchase receipt document still shows the quantity in the "Transfer" stage even after the purchase receipt has been released?

I checked the transfer document, and it shows the receipt quantity as zero, while the transfer quantity still has a value. The document is released.

In the backend, the INItemPlan table has an entry for the lot/serial number(s) with PlanType 42.
Additionally, the INTransitLine table contains an entry pointing to the transfer document related to the purchase receipt.

I attempted to fix the issue by deleting the records from INItemPlan and INTransitLine tables and running "Recalculate Inventory," but this did not resolve the problem.

How can I properly fix this issue?

Best answer by vkumar

Hi ​@muralir 

Please run ‘Goods In Transit’ report for specific item with required parameters to see the status of the transfer document and items included. 

https://help.acumatica.com/(W(3))/Help?ScreenId=ShowWiki&pageid=99ce217e-81c2-468a-b326-6ae87f1908ac

Hope this helps.

Regards,

View original
Did this topic help you find an answer to your question?

2 replies

Forum|alt.badge.img
  • Jr Varsity II
  • 38 replies
  • February 17, 2025

@muralir  this answer generated with the help of AI hope its helpful.

 

The issue you’re facing suggests that the inventory transfer process was not fully completed, leaving the quantities stuck in transit. Since manually deleting records from INItemPlan and INTransitLine did not resolve the issue, here are some steps to properly fix it:

1. Verify the Transfer Process Status
Check the Transfer Order related to the Purchase Receipt:
Navigate to Inventory → Transactions → Transfer Orders.
Locate the related Transfer Order and ensure it has been received properly.
If it is still in transit, proceed with receiving it.
2. Manually Process the Transfer Receipt
Go to Inventory → Transactions → Process Transfer Receipts.
If the transfer is pending, manually create and release a Transfer Receipt to complete the movement.
3. Check the INIssues and INReceipts Tables
Run a SQL query to verify if the system has recorded the transfer issue but not the receipt:

sql

CopyEdit

SELECT * FROM INIssue WHERE RefNbr = 'TRANSFER_DOC_NUMBER'; SELECT * FROM INReceipt WHERE RefNbr = 'PURCHASE_RECEIPT_DOC_NUMBER';

If the INIssue exists but not the INReceipt, manually enter an Inventory Receipt to reflect the received quantity.
4. Adjust the Inventory with an Adjustment
If the transfer is not updating correctly, create an Inventory Adjustment:
Navigate to Inventory → Transactions → Inventory Adjustments.
Manually adjust the quantity in the destination warehouse.
5. Run Inventory Integrity Check
Go to System → Data Integrity → Validate Inventory Transactions.
Run the process to identify and correct inconsistencies in inventory balances.


Forum|alt.badge.img+12
  • Acumatica Support Team
  • 871 replies
  • Answer
  • February 17, 2025

Hi ​@muralir 

Please run ‘Goods In Transit’ report for specific item with required parameters to see the status of the transfer document and items included. 

https://help.acumatica.com/(W(3))/Help?ScreenId=ShowWiki&pageid=99ce217e-81c2-468a-b326-6ae87f1908ac

Hope this helps.

Regards,


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings