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Duplicate amount in AR aging report -ref 5692. We see a duplicate amount in AR report by customer. How to fix it?
Best answer by Laura02
Hello,
Has the AR Aging report been customized? People in the Report Designers Role can see Report Versions tab. Please deactivate any custom report versions shown on Report Versions tab and see whether the amount is still doubled.
Example:
Laura
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+8
Iqra ~ If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*. Proud Acumatica MVP (2024, 2025) - See my journey here: https://community.acumatica.com/community-site-discussions-150/iqra-harrison-acumatica-mvp-2025-28977
+8I would recommend submitting a case to acumatica, the support team should be able to login and poke around to troubleshoot what’s going on.
Iqra ~ If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*. Proud Acumatica MVP (2024, 2025) - See my journey here: https://community.acumatica.com/community-site-discussions-150/iqra-harrison-acumatica-mvp-2025-28977
We see the correct amount only in the AR Sensitive report. All records are correct, but there are problems with the AR Aging by Vendor report. When we drill into the 5692 invoice from the AR Aging report, it doesn’t show the duplicate lines.
+19Hello,
Has the AR Aging report been customized? People in the Report Designers Role can see Report Versions tab. Please deactivate any custom report versions shown on Report Versions tab and see whether the amount is still doubled.
Example:
Laura
Laura ~ Klear Systems, Inc. Irvine, CA. ~ Click my logo to Follow me ~
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