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Report Designer Line Height Issues in Production that were not present in Sandbox


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Does anyone know why the same report would squash “one cell” text when moved from Sandbox Report Designer to Production? 

Settings are the same in both --> we can't seem to find line height, that is our only idea where this might be a solution.

I was able to edit all other text fields to single lines as it happened in every combined text field. But I don't want to adjust the "bill to" and "ship to" fields because they're formulas. Same goes for the "Description".

Best answer by darylbowman

mbridges00 wrote:

Seems like there may be a missing and/or custom style being used that was present in the sandbox, but not production.

If not a style, a less-likely possibility is a custom font.

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  • Jr Varsity II
  • June 18, 2024

Seems like there may be a missing and/or custom style being used that was present in the sandbox, but not production.

 

For these textboxes, do they currently have a “StyleName” defined, and if so, is that style defined differently between systems?


darylbowman
Captain II
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mbridges00 wrote:

Seems like there may be a missing and/or custom style being used that was present in the sandbox, but not production.

If not a style, a less-likely possibility is a custom font.


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@darylbowman → I took over this project from someone else at 75% done and I just heard this might in fact be the case. I just learned Report Designer with this project so it’s been a case of “jump in the deep end and swim”.


darylbowman
Captain II
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If the instance is Saas, I think Acumatica Support is hesitant to install fonts. I've done it on-prem though.


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@darylbowman we’re on prem.


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