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DON'T EMAIL Sales Order Invoice Process

jlowry40
Freshman I

Within the AR Invoice process screen (Print Invoices and Memos), there is an option to MARK AS DO NOT EMAIL. We automate  this function for $0 invoices through an automation schedule. However this same functionality does not exist in the Sales Order Invoice Process screen (Process Invoices and Memos).

Until this functionality is added, any ideas on how to automate this? My first instinct would be an import /export scenario to check the DON’T EMAIL box inside the Sales Order Invoice Screen.

Ideas?

Best answer by Noah

It sounds like a perfect candidate for a Business Event that monitors a Generic Inquiry for $0 SO Invoices and has an Import Scenario as a subscriber that marks them as ‘Do Not Email’.  I haven’t had much experience with these, but there are several write-ups by the community if you search for ‘business event import scenario’.

 

Have you considered a Sales Order type that doesn’t generate an Invoice?  That’s how we’ve started to handle $0 Invoices...just not create them in the first place.  You do have to update Inventory on the Process Shipment screen (if you’re using the Inventory module of course), but that can also be automated.

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Semi-Pro I
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  • May 10, 2021

It sounds like a perfect candidate for a Business Event that monitors a Generic Inquiry for $0 SO Invoices and has an Import Scenario as a subscriber that marks them as ‘Do Not Email’.  I haven’t had much experience with these, but there are several write-ups by the community if you search for ‘business event import scenario’.

 

Have you considered a Sales Order type that doesn’t generate an Invoice?  That’s how we’ve started to handle $0 Invoices...just not create them in the first place.  You do have to update Inventory on the Process Shipment screen (if you’re using the Inventory module of course), but that can also be automated.

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Neil Cantral
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    ray20
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Captain II
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@jlowry40 
Yes, I agree that business event is a way to fulfill your need.

jlowry40
Freshman I
  • jlowry40
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  • May 11, 2021
Noah wrote:

Have you considered a Sales Order type that doesn’t generate an Invoice?  That’s how we’ve started to handle $0 Invoices...just not create them in the first place.  You do have to update Inventory on the Process Shipment screen (if you’re using the Inventory module of course), but that can also be automated.

 

So our SO Invoices are coming from the FS module and many times we don't know if the job is billable or not until afterward. So I imagine that a business event is the only option. 

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