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Question

How to Delete Clock Entries on Closed Production Orders?

  • December 6, 2022
  • 4 replies
  • 132 views

peter92
Jr Varsity III
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We have a few production orders that were closed out before the supervisor approved clock time entries.  I have accounted for the time/cost by doing a project transaction for each project affected however I’m now simply wanting to delete the time entries off the “Approve Clock Entries” screen.  Anyone have a trick to do this?

I thought I could simply delete them using the “Delete” button but that doesn’t seem to work.   

4 replies

Debbie Baldwin
Acumatica Moderator
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  • Acumatica Product Manager
  • 479 replies
  • December 6, 2022

@peter92 - what version are you on? The system should not be allowing production orders to close if there are pending clock entries. I think you should log a case for this to see if this has been fixed in your version and they should also be able to help you get rid of those entries. 


peter92
Jr Varsity III
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  • Author
  • Jr Varsity III
  • 17 replies
  • December 6, 2022

Hi Debbie - We’re currently on 21R1.  Planning to upgrade to 22R2 in Q1 2023.  What is the process to log a case?


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • 2754 replies
  • December 6, 2022

Hannah Barnes
Captain II
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Hi @peter92 

I found that in 21R1, this issue should be fixed in builds 21.108 and later.
Which build are you using?

 


 


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