I am working with the product configurator and I’ve come across a situation:
1. Create a sales orders with a configurated item.
2. Configure the item, and push to production to get it on the schedule.
3. The configuration changes AFTER the SO is created but before production happens.
4. Delete the production order since the BOM has changed.
What we are running into is that we cannot reconfigure the item on the SO, we have to completely delete the SO line and re-enter it to be able to do a new configuration.
We are also finding if we configure, but don't push to production, and the configuration changes they cannot pick up the new configuration and reconfigure.
Has anyone run into anything similar and are there creative process solutions around this?