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Add Webhook or Triggering API Callout from Acumatica to External System


Im on the newer side when it comes to Acumatica but Im looking to add a webhook or trigger an api callout inside of Acumatica when a Customer record is updated so I can push those changes to the external system. I have looked into business events but Im not seeing a way to trigger a webhook or api callout from a Business event. Im also open to other approaches to this

Best answer by Samvel Petrosov

Acumatica supports configuration of outgoing Push Notifications based on Generic Inquiries.

Configuring Push Notifications for Real-Time Monitoring

 

Basically, the idea is to configure a Generic Inquiry tracking the data that you are interested in, then every time there is a change to that data, the Push Notification will be triggered and send to the specified URL/address with old and new records.

 

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3 replies

Samvel Petrosov
Jr Varsity II
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Acumatica supports configuration of outgoing Push Notifications based on Generic Inquiries.

Configuring Push Notifications for Real-Time Monitoring

 

Basically, the idea is to configure a Generic Inquiry tracking the data that you are interested in, then every time there is a change to that data, the Push Notification will be triggered and send to the specified URL/address with old and new records.

 


  • Author
  • Freshman I
  • 1 reply
  • March 5, 2025

@Samvel Petrosov Thank you for your fast response! So does the JSON that gets sent in the Webhook come from the Generic Inquiry so if the field isnt shown on the results grid that field wont be added to the JSON that gets sent?

 


Samvel Petrosov
Jr Varsity II
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jafisher84 wrote:

@Samvel Petrosov Thank you for your fast response! So does the JSON that gets sent in the Webhook come from the Generic Inquiry so if the field isnt shown on the results grid that field wont be added to the JSON that gets sent?

 

As far as I remember, the JSON payload that is being sent contains the key field+the fields from the result set of the GI. So if the fields not participating in the result set will not be returned.


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